terms of use

last updated: 10 january 2024

tingl holds all rights in relation to http://tinglmeals.com  any payment made to http://tinglmeals.com  will be on behalf of tingl (partnership firm). we would like to declare that tingl (partnership firm) is the legal and business face of http://tinglmeals.com  and will act as one if there are any issues.

you are advised to regularly check for any amendments or updates to the terms and conditions from time to time.

http://tinglmeals.com  reserves the right to add or change or update these terms and conditions, from time to time entirely at its own discretion. you are responsible for checking these terms and conditions periodically to remain in compliance with these terms. your use of a site after any amendment to the terms and conditions shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions.

if you do not approve of the terms and conditions of http://tinglmeals.com  you are free to leave this website. by continuing to use this website you are agreeing to the terms and conditions of this website.

products and services displayed on the website may not always constitute an offer to sell. orders placed by you are offers to purchase a particular product under the terms and conditions in this agreement at the price specified (including delivery and other charges).

any clause of terms and conditions if deemed invalid, void, or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.

we reserve the right to accept or reject your offer for any reason (or no reason) including, but not limited to, the unavailability of any product, an error in the price or product description, or an error in your order. in the event that we cancel your order, we will provide a full refund of any payment received.

use of the website is available only to persons who can form legally binding contracts under indian contract act, 1872.

the arbitration & conciliation act, 1996, shall govern the arbitration proceedings. the arbitration proceedings shall be in the english language only.

we will only dispatch your product when we can confirm that the payment is received in full. in case a payment is declined either by your bank, credit/debit card we won’t be able to dispatch the product.

any information obtained by http://tinglmeals.com  will only be used for the sole purpose of this website. we assure you that this information won’t be provided to other companies and held with us as confidential.

customers also agree to receive promotional messages via email, sms, or any other medium.

you agree not to access (or attempt to access) any part of the website by any means other than through the interface provided by us.

any order placed for a product that is listed at an incorrect price may be canceled. this shall be regardless of whether the order has been confirmed and/or payment levied. in the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.

when registering to become a member and activate an account, you must provide information like your name and address, and a valid email address. you agree to provide accurate and complete information and to keep this information current.

we reserve the discretion to change and alter the look and feel of the website. we do not need to inform you of these changes.

we hold complete rights to suspended/put on hold/stop your account. this means you cannot access this website. we will not be liable to you or any other party when doing so.

you are solely responsible for the activity that occurs on your account, and you must keep your account password secure.

if you suspect or become aware of any unauthorized use of your account or that your password is no longer secure, you agree to notify us immediately.

in case of an event/competition/contest/draw, the winner is required to produce a valid form of photo identification. failure to provide us with the id could lead to the winner being disqualified from the competition.

electronic communication

when you visit http://tinglmeals.com  or send e-mails to us, you are communicating with us electronically. by communicating with us, you consent to receive communication from us electronically. we will communicate with you by e-mail or by posting notices on our website. you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication is in writing.

prices

tingl holds the right in determining the price of any product displayed on this website. all prices posted on this website are subject to change without prior notice. all prices are indian rupees unless otherwise advised. prices are current when they are displayed. prices prevailing at the commencement of placing the order will apply. posted prices do include all taxes and charges. in case there are any additional charges or taxes the same will be mentioned on the website.

payment

we accept payment by cheque/draft, net-banking, credit card, debit card, cash card, mobile payments. in a case of a credit card/debit card, you must use the card in your name. tingl holds no responsibility for fraud or a transaction that can be deemed illegitimate. in case of a cheque, any cheque return/cancellation charges have to be borne by the buyer.

shipping and handling

we will arrange for the shipment of the products to you. we would try to deliver the products in the mentioned time, however, we realize that there could be a circumstance where we would be unable to meet our time frames. shipping schedules are estimates only and cannot be guaranteed. we are not liable for any delays in the shipments. risk of loss and damages pass on to you upon the products delivered to you. in case reverse shipment cannot be arranged by us due to the unavailability of our logistics partners, then you may be requested to send such products through any available courier services.

in case, the meals are delivered and not accepted due to reasons of non-availability, all charges will be borne by you.

the shipment of your subscription will start after 48 hours of the order placement.

meals after cooking are immediately blast chilled to avoid any microbial contamination for your safety. therefore, customers may receive food at chilled or at room temperature. it is recommended that in order to enjoy meals at their optimum taste, customers must reheat (where necessary) the food before consumption.

tingl takes no guarantees of delivery time in instances such as strikes, bandhs, riots, natural or geopolitical calamities among others.

tingl operates from mumbai and is affected by any political or social scenarios affecting the states like state bands etc. any loss or delay due to such instances is unavoidable and will be dealt with as part of the business.

cancellation/refund of meal plan/pausing the membership

termination can be implemented 48 hours before. upon cancellation, the next two days of meals will be charged. refund will be available after 15 days. membership can be paused for up to 15 days and can be implemented 48 hours before.

license and website access

general: http://tinglmeals.com  grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with express wrote consent of tingl.

no reproduction: this website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express wrote consent of tingl.

no framing: you may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of tingl and its affiliates without express written consent.

metatags: you may not use any metatags or any other ‘hidden text’ utilizing http://tinglmeals.com  name or trademarks without the express written consent of tingl. any unauthorized use terminates the permission or license granted by tingl.

health risk

tingl does not take any responsibility for any adverse effects on your health, and upon contacting us you agree to the facts. any damages and or monetary losses will not be borne by us. you should consult a physician before subscribing. tingl provides a menu consulting service as a part of its meal plan product. this service is not medical advice and you should consult a physician before subscribing. tingl will not be liable for the same.

your account

protection of your account: as discussed further in the website’s privacy policy, by using this website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and agree to accept responsibility for all activities that occur under your account or password.

use by children: by shopping on this website you confirm that you are above the age of 18 and agree to the terms and conditions. we hold the right to take legal action against any losses we incur as a result of minor shopping on our website without the consent of their guardian/parent. as discussed further in the website privacy policy, http://tinglmeals.com  does sell products for children, but it sells them to adults. if you are under the age of 18 years, you may use http://tinglmeals.com  only with the involvement of a parent or guardian. http://tinglmeals.com  and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

reviews, comments, communications, and other content

nature of content: visitors to http://tinglmeals.com  may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to the third party or objectionable and does not consist of or contains a software virus, political campaigning, commercial solicitation, mass mailing or any form of spam.

false information: you may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. tingl reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted content.

rights granted: if you do post content or submit material and unless we indicate otherwise, you grant tingl and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensed right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, and display such content throughout the world in any media. you grant http://tinglmeals.com  and its affiliate sites and sub-license the right to use the name that you submit in connection with such content if tingl chooses.

right owned: you represent and warrant that you own all the rights or otherwise or control all of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify tingl or its affiliate for all claims resulting from the content you supply. tingl has the right but not the obligation to monitor and edit or remove any activity or content. tingl takes no responsibility and assumes no liability for any content posted by you or any third party.

site policies, modification, and severability

please review our other policies. we reserve the right to make changes to our website, policies, and these terms and conditions at any time. if any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.

intellectual property rights

copyright protection: all content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations, and software, is the property of http://tinglmeals.com  or its affiliate sites and protected by the indian copyright law. the compilation of all the content on this site is the exclusive property of  tingl and protected by indian copyright law. all software used in this site is the property of tingl and is protected under the indian copyright law.

trademarks:

protected marks: http://tinglmeals.com , (social media handles), all tingl products, and other marks indicated via any physical or digital mediums are registered trademarks of tingl
protected graphics: all tingl affiliated graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dresses of tingl. any tingl trademarks and trade dress may not be used in connections with any product or service that is not of tingl. all other trademarks not owned by tingl or its affiliates that appear on http://tinglmeals.com or its affiliate sites are the property of their respective owners, who may or may not be affiliated with, connected to, associated with tingl or its affiliates. governing law and jurisdiction

these terms and conditions will be construed only in accordance with the laws of india. in respect of all matters/disputes arising out of, in connection with, or in relation to these terms and conditions or any other conditions on this website, only the competent courts at mumbai, maharastra shall have jurisdiction, to the exclusion of all other courts.

disclaimer of warranties and limitation of liability

this site is provided by tingl on an “as is” and “as available” basis. tingl makes no representations or warranties of any kind, express, or implied, as to the operation of this site or the information, content, materials, or products included on this site. you expressly agree that your use of this site is at your sole risk.

to the full extent permissible by applicable law, tingl disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. tingl does not warrant that the site, its servers, or email sent from http://tinglmeals.com  are free of virus or other harmful components. tingl will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.